Extended Warranties


The Mack extended warranty program is designed to provide you with additional coverage for manufacturer defects. Whether it be Murphy's Law or just "luck", electrical malfunctions seem to take place the day after the Manufacturer Warranty expires. The Mack Camera Extended Warranty offers you that peace of mind for those unexpected malfunctions and costly repairs.

When you purchase a Mack Camera Extended Warranty, you are truly making a smart investment for your equipment. Mack Camera and Video Service, established in 1938, has been a leading repair center in the Tri-State area for over 60 years. We currently service equipment ranging from 35mm Cameras to Digital Video Equipment, PDA's, DVD Players, Televisions, VCR's and Laptop Computers. Our repair facility is factory authorized for manufacturer warranty repairs and our technicians are factory trained to repair your equipment to manufacturer specifications. By working with Mack Camera and Video Service you are investing in a customized repair and service program for your new equipment.

A Mack Worldwide Extended Warranty must be purchased within the first 30 days of the purchase of your equipment. If you should require service under your warranty plan, your will be required to provide a dated proof of purchase for your equipment, the extended warranty, and your warranty registration number.

Frequently Asked Questions (FAQ)


35mm Film Cameras

Video

Digital Still Cameras

Audio

Computer / PDA / GPS

Fax/Printer/Scanner

Used Photo Equipment

Warranty starts from Date of Purchase


Diamond Service

This Mack Camera & Video Service Inc. service contract covers:

•Manufacturer Defects
•Impact Damage
•Sand/Grit Damage
•Accidental and Unintentional Abuse
•Mechanical Malfunctions
•Normal and Abnormal Wear and Tear
•2 Free CCD Cleanings for the Life of the Contract
•1 Free Video Head Cleaning Per Year for the Life of the Contract

 



Helix Camera & Video
310 S. Racine, Chicago, IL 60607
312-421-6000  800-33-HELIX  info@helixcamera.com